Estate & Letting Agents
AI and automation for estate agents who can't follow up fast enough
Automate applicant responses, viewing bookings, vendor updates, and tenancy paperwork — so every lead gets a same-hour reply, even on Saturday.
Portals send leads at all hours, but most agencies reply on Monday morning — and by then the applicant has booked three viewings with competitors. Meanwhile negotiators re-type applicant details, chase references, and assemble the same tenancy paperwork for every let. We automate the front door (instant lead response, viewing booking) and the back office (references, renewals, vendor reports) around your existing agency software.
Portal leads waiting overnight
Rightmove and Zoopla enquiries arriving at 9pm get answered at 10am — long after the applicant moved on.
Vendor update calls
Vendors chasing for news because the weekly market report that would reassure them never gets written.
Tenancy admin chains
References, right-to-rent checks, deposits, and agreements tracked across emails and spreadsheets, with renewals slipping through.
What we typically build
Automation and AI that earns its place for estate agents
Instant applicant response
Every portal lead gets a same-minute reply with qualifying questions and a viewing booking link — 24/7.
Viewing scheduling and reminders
Self-serve booking tied to negotiator diaries, with confirmations and no-show-reducing reminders sent automatically.
Automatic vendor reports
Weekly per-property digests — views, enquiries, viewings, feedback — generated from your data and sent on schedule.
Tenancy progression tracking
Referencing, checks, and renewals tracked in one pipeline with automatic chasing of whoever is holding things up.
How we'd engage
Most estate agents start with a tech operations audit to map the workflows worth fixing, then move into implementation. These services are the usual fit:
FAQ
Common questions from estate agents
- Does this integrate with our agency CRM?
- We build around mainstream agency software — Reapit, Alto, Street, Apex27, and similar — plus the portals via lead email parsing. Where direct integration isn't possible, automation still works through structured intake and email.
- Won't instant automated replies put applicants off?
- The opposite, in practice. Applicants want speed: a useful same-minute reply with a booking link beats a personal email twelve hours later. Messages are written in your tone and hand over to a negotiator the moment a real conversation starts.
- Can you help lettings as well as sales?
- Yes — lettings usually benefits more, because tenancy progression, referencing, and renewals are dense with repeatable admin. Renewal automation alone often pays for the project.
See what automation would return for your business
Book a tech operations audit. We'll map your workflows, spot the duplicated tools and manual chases, and give you a practical fix list — whether or not you build it with us.
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